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Top Mobile Banking FAQs

Mobile Banking

Convenient and easy Mobile Banking wherever you are.

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Access the most popular Internet Banking functions from most smart phones wherever you are, whenever you want for secure banking 24/7*. Whether you're on a holiday or just out and about our banking apps are for your convenience.

Features and benefits

  • Check your account information, balances and transaction history
  • Make transfers between your own accounts or to any bank account within Australia (also known as Pay Anyone)
  • Overseas Transfers (Telegraphic Transfers) lets you send money overseas in your chosen currency to existing Payees
  • Open a Term Deposit on your smart phone
  • Pay bills with BPAY®
  • Schedule future and recurring transfers up to 24 months in advance
  • View your pending credit card purchases
  • Pay off your credit card
  • View the interest earned and charged for the current and previous financial years
  • Just as secure as our Internet Banking
  • Simplified logon by choosing ‘Remember me’ for faster access to Mobile Banking
  • Secure Code sends a unique code to your mobile phone or nominated landline telephone to authenticate certain types of Mobile Banking transactions. Just as secure as our Internet Banking.

What’s New?

Open a Term Deposit via your smart phone

New and existing customers can now open a Term Deposit via their smart phone. Simply go to bankofmelbourne.com.au on your smart phone, select Open a Term Deposit, enter the amount you wish to invest and the term of the investment. You can transfer the amount into the new account directly and will be automatically registered for Internet banking (if you are not already registered).

We have improved the way you logon

You can now select 'Remember me' to save your Customer Access Number for faster access to Mobile Banking.

Bank via mobile with an even greater level of security with Bank of Melbourne Secure Code.

Enjoy peace of mind with the level of security using our Secure Code service. The Secure Code service sends a unique code to your mobile phone or nominated landline telephone to authenticate certain types of Mobile Banking transactions.

How to register

Mobile Banking is available to everyone who's registered for Internet Banking. You don't need any additional registration.

If you're already registered for Internet Banking simply visit www.bankofmelbourne.com.au from your mobile device and select the 'Mobile Banking' logon link.

Register for Internet Banking

Mobile Banking Apps

Our Mobile Banking Apps take Mobile Banking to a whole new level. We have a host of Apps which include:

Supported phones and mobile devices

  • iOS (iPhone® and iPod Touch®)
  • Android™ (e.g. HTC Desire)
  • Windows Phone 7™
  • Symbian® (Nokia 5800 and N97)
  • Blackberry® (version 6 or above)

Mobile Banking FAQs

Here are the answers to frequently asked questions about Mobile Banking.

Terms and Conditions

Read the fine print on our Mobile Banking services.

The Detail

Internet connection is required when using Bank of Melbourne iPhone Mobile Banking. Normal data charges apply and will be billed by your mobile phone carrier. There are no additional charges for accessing your Bank of Melbourne accounts using your mobile, however your account and Internet Banking fees and charges still apply. Before your first use of Mobile Banking, you should read the terms and conditions and ensure that the service is appropriate to your needs. For more details please go to Mobile Banking Terms and Conditions. Mobile Banking is issued by Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714.

* Subject to systems availability.
BPAY® Registered to BPAY Pty Ltd ABN 69 079 137 518.
Apple, the Apple logo, iPhone and iPod touch are trademarks of Apple Inc. App Store is a service mark of Apple Inc. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited. Android is a trademark of Google Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.