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Travel Insurance

Relax and enjoy your trip with Bank of Melbourne Travel Protect Insurance

  • Cover for overseas medical and dental expenses
  • Cover in case your travel is delayed, cancelled or rescheduled
  • Cover for stolen travel documents and lost, damaged or stolen luggage or personal items
  • Worldwide emergency assistance, 24/7
  • 21-day cooling-off period
Get a quote

With Protect Travel Insurance, you’ll be prepared for the unexpected with cover for yourself, your family and your belongings while travelling overseas or within Australia.  So enjoy your travel or holidays, knowing you have one less thing to worry about because we’re there every step of the way.

Worldwide cover

  • Cover for yourself and your family when travelling overseas or within Australia
  • Choose from 5 comprehensive plans depending on your destination or a cancellation only plan

Sickness or injury

  • Overseas medical and dental expenses
  • Evacuation costs from overseas back to Australia
  • Accommodation and travel expenses

Delays and cancellations

  • Costs of cancellations, delays or rescheduling your journey, accommodation, domestic pet boarding fees, missed connections and costs of returning home

Luggage and travel documents

  • Cover for stolen travel documents and lost, damaged or stolen luggage or personal items

Accidental death and disability

  • Accidental death and disability compensation
  • Funeral expenses
  • Loss of income cover

Personal liability

  • Cover for your legal liability if you cause loss or damage to someone else’s property or cause injury to other people

24/7 emergency assistance

  • 24 hour emergency assistance worldwide if you find yourself in difficulty during your trip anywhere in the world

Easy steps to protect yourself while travelling

Don’t leave home without it! Travel insurance helps you prepare for the unexpected when travelling. Follow these easy steps to protect you and your family before you leave. If you need more assistance, call us so we can help you with the details.

Step 1: Choose your plan

Choose a plan that will cover your travel destination and suit your needs.

Plan Destination
Super Plus Plan For travel to any international destination, but you’ll need to take this plan if your travel includes USA, Canada or Japan
Super Plan Minimum cover for travel to the UK, Europe, South America, Russia, India, Africa or the Middle East
Standard Plan Minimum cover for travel to Asia, including Bali
Economy Plan Minimum cover for travel to New Zealand, Norfolk Island or South Pacific Islands
Australian Plan For travel within Australia
Cancellation Plan If you only want insurance to cover cancellation costs for travel in Australia, New Zealand or Norfolk Island.

It’s important to understand what you are and aren’t covered for. For the policy details, check the Protect Travel Insurance Product Disclosure Statement (PDS).

Step 2: Choose singles or doubles cover

  • Singles cover - if you’re the only adult travelling
  • Doubles cover - if you’re travelling with one adult companion
  • Dependant children under 21 are covered under both Singles and Doubles cover

Step 3: Check the information needed for your policy

Check you have:

  • The name, address and date of birth of anyone to be insured under this policy
  • Details of your travel plans
  • Your travel dates

You’ll need to complete a medical assessment if you are 70 years of age or over, or if you or anyone travelling with you has a pre-existing medical condition.

Step 4: Apply

Call us on 13 22 66 to apply. We will provide you with an insurance quote based on the plan that you choose. Your premium will be higher if you are 60 years or over or have a pre-existing medical condition we have approved cover for.

 

Call us 24 hours a day, 7 days a week, on 1800 112 449 within 30 days of completing or cancelling your journey to make a claim.

Depending on what’s happened, we’ll need you to provide the following documents:

If you’ve lost or had your luggage stolen

  • A copy of the report you lodged with the police or carrier from where the loss or theft was reported
  • Evidence of ownership such as original receipts, photographs (except for jewellery or watches) or operating manuals.

If you’re involved in an accident

  • Medical, dental, police reports or declarations
  • If applicable, evidence of ownership such as original receipts or valuations.

For cancellation or rescheduling expenses

  • Original receipts, tickets, or 
  • a letter from the travel agent showing any charges to re-arrange or cancel your journey, or 
  • a doctor’s certificate or letter from the carrier.

24-hour Emergency Assistance Hotline

Emergency help is available 24/7 if you find yourself in difficulty during your trip anywhere in the world. Staff are expertly trained and multilingual. Call reverse charge:

  • Within Australia on (02) 8895 0698
  • While overseas via local operator on +61 2 8895 0698

How to apply

The Detail

The advice on this webpage is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before acting on this advice and making a decision about Protect Travel Insurance, you should consider the appropriateness and the current Product Disclosure Statement and policy wording (PDS) having regard to your personal circumstances.

Bank of Melbourne Protect Travel Insurance is issued by CGU Insurance Limited ABN 27 004 478 371 AFSL 238291 (CGU) and distributed by Bank of Melbourne- A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 (Bank of Melbourne). In arranging this insurance, Bank of Melbourne acts under the Bank’s Australian Financial Services Licence.

 This policy is not an investment in or deposit with the Bank. Neither the Bank, Bank of Melbourne nor any member of the Westpac Group guarantees the insurance benefits under the policies, or has any liability in connection with the policy or this information. Conditions, limits, and exclusions on cover apply, which are explained in the PDS.