Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

< Back to COVID-19 Customer Support

Visiting our branches and temporary branch closures

Visiting Us in Branch

The Australian Government has introduced strict new requirements for social distancing and staying in our homes. If you need to come into a branch, we are happy to help you.

We kindly ask:

  • if you are experiencing flu like symptoms such as cough, sore throat, fever, or shortness of breath;
  • if you have arrived home from travelling internationally within the past 14 days;
  • if you live with someone who has travelled internationally within the past 14 days;
  • if you have travelled interstate within the past 14 days (applies in Tasmania, Western Australia, Northern Territory, South Australia and Queensland); or
  • if you have come into close contact or live with someone who has a confirmed case of COVID-19.

that you refrain from visiting us in branch today and instead let us assist you via internet banking at or our mobile banking app.

Thank you for your understanding.

Temporary Branch Closures

Stay up to date with information about Bank of Melbourne branches that are temporarily closed. Our internet banking facilities remain available 24/7.

Please check for up-to-date information on ATM and Self Service options through locate us, as our ATM and Self Service features may have changed during this time.

Last updated: 2 December 2020

Temporary Branch Closures

  • Melbourne, 100 Collins St
  • Melbourne, Cnr Bourke St & Elizabeth St (Pavilion)
  • Chinatown
  • Melbourne, William St
  • Port Melbourne
  • South Yarra
  • Burwood East
  • Hawthorn
  • Ivanhoe
  • Carnegie
  • Elsternwick
  • Berwick
  • Toorak
  • St Kilda
  • 525 Collins St, Melbourne
  • Balwyn
  • Mentone
  • Ferntree Gully
  • Oakleigh
  • Bundoora
  • Springvale

Internet Banking

Our Internet and Mobile Banking App remain available 24/7. If you do not have Internet banking set up, this page, How to bank with us Online and on Mobile, can help you get started. You can call our friendly Customer Care team on 13 22 66 for personal banking or 13 82 66 for business banking.