Here are the answers to frequently asked questions about getting started with Internet Banking.
Click here and follow the steps to register for Internet and Mobile Banking. You can also call our customer service centre on 13 22 66 (+61 3 8536 7870 overseas), 24 hours a day, 7 days a week, and select option 1. One of our friendly staff will help you get started.
If you are using a credit card, select the Issue Number from the drop down box
The next time you logon, you will only be asked for your Internet Banking Password.
You can reset your Security Number or Password online. Simply click the related link on the Internet Banking logon screen and follow the prompts. It's quick, easy and secure.