What's changed

No, there will be no changes to the details you use to logon to Internet Banking. Your customer access number and password remains the same. However the logon screen will look slightly different.

You will still be able to logon to Internet Banking by visiting www.bankofmelbourne.com.au, and selecting the logon button on the top right hand corner of the page.

When you login to Internet Banking via www.bankofmelbourne.com.au you enter our secure Internet Banking environment. Maintaining your security is our No. 1 priority. To learn more about security, visit our Security Centre

The new Internet Banking platform is designed to work on a wide variety of browsers and operating systems. It is recommended to keep your browser up to date to ensure the best online experience. To view a list of our supported browsers, visit our Technical FAQs. Remember you can call us anytime on 13 22 66 for assistance.

We’ve made these changes based on feedback from our customers. Our new Internet Banking is easier to navigate, faster to manage your everyday banking like paying bills and transferring money and we’ve made it even easier to access our broad range of features such as disputing a transaction or reporting a lost or stolen card.

No. You’ll simply see the new look Internet Banking site when you login the first time after we have launched.

Yes. To ensure you will be able to access the new Internet Banking you should update any bookmarks to go to www.bankofmelbourne.com.au and logon via the button in the top right hand corner of the page.

Yes, there are no changes to any of the alerts, scheduled payments or payee details that you have already set up within Internet Banking.

Yes, in fact the new Internet Banking will be even easier to use from your iPad.

Yes. Visit the 'Set My Preferences' function, located in the 'My details & settings' menu, to choose between small, medium or large font sizes. Please note that when choosing to view Internet Banking using the 'large' font preference you may notice some of the text and fields wrapping. This text enables you to see all the text on the screen, but it doesn't affect the way text appears when printed. Certain screens may also present a horizontal scroll bar in order to show the entire screen.