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Response to Virgin Australia’s Voluntary Administration
If you currently convert your Amplify Points to Velocity Points, rest assured we’re working closely with Velocity Frequent Flyer to minimise any disruption.
- What happens to my Velocity Frequent Flyer points and status now?
- I have set up Velocity Auto-Redemption and my Amplify Points are automatically transferred to Velocity Frequent Flyer each month. Will this continue?
- How do I know if my Amplify Rewards card is opted-in to automatically transfer to Velocity Points (Auto-Redemption)?
- I’ve purchased a Virgin flight on my Bank of Melbourne credit card, how can I get a refund?
- How do I dispute the Virgin Australia booking on my credit card?