Secure your PC

Protect your computer against hackers 

Take some simple steps to secure your information and reduce your risk of falling victim to online threats. Read tips on computer security and find out how you can protect your computer from viruses and other threats.

Use security tools

The following security tools can help protect your computer and personal information when you are online.

• Anti-spyware protection. Use a current anti-spyware protection program to detect and remove spyware from your computer.
• Anti-virus protection. Ensure that your computer has an up-to-date anti-virus protection program to detect and remove viruses.
• Firewall. Utilise a firewall to prevent unauthorised users from gaining access to your computer or network.
• Operating system, browser and software updates. Keep up to date with software fixes (also known as “patches” or “security updates”).
• Use a current Web browser. The newest browsers will maximise your security.
• Use PCs and software from trusted sources. Avoid installing programs and opening unsolicited email attachments from people or organisations that you do not know. Avoid using public computers for secure transactions, as you may be unable to check for the latest anti-virus software.

Make sure the Internet Banking site is genuine

Look for the padlock

Use only secure sites when entering personal information or logon details. Look for the closed lock image that appears at the bottom of your Web browser.

Check the Server Security Certificate

Verify the Server Security Certificate before logging on. Double click the closed padlock at the bottom of your screen to view the certificate.

Always logon and logout of Internet Banking correctly

Always logon to Internet Banking by typing www.bankofmelbourne.com.au directly into the address field of your browser, then click on the logon button on the home page. Never logon to Internet Banking by clicking a link embedded in an email.

Always log out of Internet Banking by clicking the Logout button. As additional protection the Internet Banking application will time out after 20 minutes of inactivity.

Contact an Internet Banking specialist

Call us

• Register by calling 13 22 66 24 hours, 7 days

Email us

• Send us your Internet Banking query

Visit a branch

•  Find your nearest branch