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Where to go
& who to talk to

You might prefer to talk to one of the team in a branch or over the phone. Our branches and the specialist Estates Management team are here to support you.

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On the phone

The Bank of Melbourne Estates Management Team can provide guidance about the process and manage settling the estate.

Call 02 9767 1164, Monday to Friday 9am - 5pm (Melbourne time). If you are calling from overseas, call +61 2 9767 1164.

Email: BOMestatesmanagement@bankofmelbourne.com.au

Address: 1 King Street, Concord West, NSW, 2138 IBN77

We accept documents e-mailed directly to us as long as they have been certified as true copies. If sending via postal mail, please do not send originals as these may be destroyed. Certified copies are acceptable

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In a branch
Our branches are here to support you through bereavement. You may have a local or preferred branch you deal with who can provide guidance about the deceased estates process and assist you with any general queries.