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National Relay Service
If you are Deaf and/or find it hard hearing or speaking with people who use a phone, you can reach us through the National Relay Service (NRS) and ask for 13 22 66. You will need to register with the NRS prior to utilising their service.
Interpreter Services
Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 13 22 66.
For information on all our accessible options, go to: https://www.bankofmelbourne.com.au/accessibility
Personal banking
Phone Banking
Business banking
Business Banking Online Helpdesk
Claim Unclaimed Money
Home Loans
Automotive Finance
1300 100 266 - Mon-Fri 8.30am-5.30pm (EST)
Internet & Phone Banking Helpdesk
Report a lost or stolen credit card
Customer Feedback
- Make a suggestion
- Lodge a complaint
- Give a compliment
Branches/ATM
Postal address
Bank of Melbourne
Locked Bag 20037
Melbourne VIC 3001
Subpoena
Subpoenas relating to Bank of Melbourne should be served on our registered office and addressed to:
The Proper Officer
Bank of Melbourne – A division of Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000
Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.
National Relay Service
If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service and ask for 13 22 66.