We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
Try to logon with your Customer Access Number, Security Number and password now to make sure you can log on straight away when it’s time to do your tax. If you can’t remember your details, use the links below to reset it online.
You can update your email, phone number, mailing address and TFN directly in Mobile and Internet Banking. Details that don’t match the ATO can cause processing delays.
Save yourself a call. You can retrieve your forgotten Customer Access Number (CAN) via the link below. We’ll send you a secure code to your registered mobile number.
Reset it online. We’ll send you a secure code to your registered mobile number.
With the end of financial year only a few weeks away, now is a great time to start capturing your tax deductions. Spend Tracker lets you view categories from your transaction history to get your spending breakdown. This will help you find your tax-deductible expenses and prepare for your tax return2.
You can choose between the government’s default amount or manually add up your costs. Employees working from home will now simply be allowed to claim 80 cents per hour worked to cover all their running expenses. For example, if you work 40 hours a week, you can claim a deduction of about $32 for that week.