Simple steps to guard yourself this tax time
How to protect yourself
There are easy steps you can take to protect yourself and help prevent being scammed or becoming a target of fraud around tax time. Whether it’s being aware of people pretending to be the ATO (Australian Tax Office), or using scam tactics knowing that you might be expecting a tax return.
Be aware of scams around tax time and remember, never share passwords, security codes or give access to your devices.
Learn more about tax scams
One common tax scam is when you’re contacted by people pretending to be the ATO (Australian Tax Office). They can often sound serious and may threaten you with fines and even jail if you don’t transfer money or hand out personal information. Remember, the ATO will never threaten you in this way. Learn more about tax scams and what to do if it happens to you.
Security Wellbeing Check
Now you can turn on eStatements, manage payment limits, and access other security features all in the one place in the Bank of Melbourne Mobile App. Take the Security Wellbeing Check to boost your security.
Ways to stay secure
Use these features in the Bank of Melbourne Mobile App to increase your security and help prevent fraud around tax time, and all year round.
Turning on Push Notifications in the Bank of Melbourne Mobile App or Internet Banking means you’ll be notified about every transaction from your account. So if someone tries to use your account without authorisation, you’ll know immediately and be able to let us know too.
Simple secure sign-in
There are multiple ways you can use the latest security sign-in methods to keep your devices safe. Biometric technology allows you to sign into the Bank of Melbourne App using facial and fingerprint recognition, or you can still use a 4- digit PIN.
Update your contact details
The first place to start with security is to make sure we have all your contact details and they’re up to date. That way, if we notice any suspicious activity, we can let you know immediately.
Before using Internet and Phone Banking, please read the Bank of Melbourne Terms and Conditions for Internet Banking and Phone Banking.
Bank of Melbourne Secure™ - If your Bank of Melbourne account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our Internet Banking Terms and Conditions. This includes keeping your logon details (including passwords and Bank of Melbourne codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.