Travel insurance

Relax and enjoy your trip with Bank of Melbourne Travel Insurance
  • Cover for overseas emergency medical assistance and hospital expenses outside Australia
  • Cover in case your travel is delayed, cancelled or rescheduled
  • Cover for stolen travel documents and lost, damaged or stolen luggage or personal items
  • Worldwide emergency assistance, 24/7

Travel insurance helps you prepare for the unexpected when travelling. There are 4 levels of cover to choose from. If you need more assistance, call a travel insurance specialist on 1800 825 866 to help you with the details.

4 levels of cover:

Comprehensive Plan – coverage for travel in your selected region during a single international trip, over a designated period (available to individuals or families)

Domestic Plan – Single trip policy offering benefits designed to cover Australians travelling domestically 

Essentials Plan – covering overseas medical care and personal liability, this cover is designed with the budget-conscious traveller in mind.

Multi-Trip Plan – 12 month multi-trip policy, designed for the frequent traveller. You must choose either a 15, 30 or 45 day maximum journey period that will be sufficient to cover your longest journey, designed for the frequent traveller. 

Below is a summary of the key features and benefits which can help assist in finding travel insurance that may suit your needs.

Conditions apply and you should read the Product Disclosure Statement ('PDS') for Travel Insurance (PDF 1mb) for full terms and conditions.


Comprehensive Plan


(per person)

Domestic Plan


(per person)

Essentials Plan


(per person)

Multi-Trip Plan


Key Benefits Get a quote Get a quote Get a quote Get a quote
Cancellation fees and lost deposit Unlimited Unlimited $10,000 Unlimited
Overseas emergency medical assistance Unlimited - Unlimited Unlimited
Overseas emergency medical and hospital expenses Unlimited - Unlimited Unlimited
Dental expenses $1,000 - $1,000 $1,000
Additional expenses $50,000 $25,000 $25,000 $50,000
Hospital cash allowance $5,000 - - $5,000
Accidental death $25,000 $25,000 - $25,000
Permanent disability $25,000 - - $25,000
Loss of income $10,400 - - $10,400
Travel documents, credit cards and travellers cheques $5,000 - - $5,000
Theft of cash $250 $250 - $250
Luggage and personal effects $10,000 $10,000 $3,000 $10,000
Luggage and personal effects delay expenses $500 $500 $250 $500
Travel delay expenses $2,000 $2,000 $2,000 $2,000
Alternative transport expenses $5,000 - - $5,000
Personal liability $2.5 million $2.5 million $2.5 million $2.5 million
Rental vehicle excess $3,000 $3,000 $3,000 $3,000
  Get a quote Get a quote Get a quote Get a quote

It doesn't take long to get the cover you need before you head away.

Read the PDS (PDF 1mb) to make sure this insurance meets your needs.

  • Claim online
  • Call us 24 hours a day, 7 days a week, on 1800 825 866 within 30 days of completing or cancelling your journey to make a claim.

Depending on what’s happened, the following documents will be required:

If you’ve lost or had your luggage stolen

  • A copy of the report you lodged with the police or carrier from where the loss or theft was reported
  • Evidence of ownership such as original receipts, photographs (except for jewellery or watches) or operating manuals.

If you’re involved in an accident

  • Medical, dental, police reports or declarations
  • If applicable, evidence of ownership such as original receipts or valuations.

For cancellation or rescheduling expenses

  • Original receipts, tickets, or 
  • a letter from the travel agent showing any charges to re-arrange or cancel your journey, or 
  • a doctor’s certificate or letter from the carrier.

24-hour Emergency Assistance Hotline

Emergency help is available 24/7 if you find yourself in difficulty during your trip anywhere in the world. Staff are expertly trained and multilingual. Call reverse charge:

Credit card travel insurance claims

Learn more about making a claim on the Complimentary Overseas Travel Insurance policy available with some credit cards.

How to apply

The Detail

Travel Insurance is issued by AGA Assistance Australia Pty Ltd ABN 52 097 227 177 (trading as Allianz Global Assistance), as agent for the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz).  Bank of Melbourne – a Division of Westpac Banking Corporation ABN 33 007 457 141 arranges the insurance as agent of Allianz, but does not guarantee the insurance.  Policy terms, conditions, limits and exclusions apply.

This information does not take into account your personal circumstances. Read the Product Disclosure Statement and policy wording (PDF 1mb) to see if this insurance is right for you. Call 1800 825 866.

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© Bank of Melbourne - A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.