OnlinePay Support
Want to set up OnlinePay? Get started here with assistance for everything from setup and user roles to Checkout customisation, account settings, and more.
First steps to get started
We'll notify you via email once your approval is confirmed, including the steps to set up access to your OnlinePay dashboard. We'll take you through:
- Your initial login
- Password setup
If you haven't received the email, please contact the Merchant Helpdesk at 1300 603 266 (available 24/7).
OnlinePay resources at your fingertips
Dashboard navigation
Comprehensive guides to help you navigate and utilise the dashboard.
Guides for developers
The expertise you need to seamlessly integrate your website via API.
References for API
Gain insight into technical API specifications and how to access them.
FAQs
No, you can use our Pay by Link or Virtual Terminal options to accept online payments without a website. Handy if you don’t want to set up a website or in the interim before your website is up and running.
The Detail
American Express® is a registered trademark of American Express