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What do I need to change my pin online?

An activated card
Internet or Mobile Banking
A Secure Code

Manage your PIN in the Bank of Melbourne App

  1. Logon to Mobile Banking and tap on Services on the bottom menu
  2. Under the My Cards menu tap Change Card Pin and select the relevant card
  3. Follow the security prompts and enter a new card PIN then tap Confirm

Manage your PIN in Internet Banking

  1. Logon to Internet banking. On the left-hand menu, select Manage my accounts
  2. Under Card Services, select Change Card PIN
  3. Select a card to update your PIN, then select Continue
  4. Follow the authentication prompts and enter the Secure code
  5. Enter your new PIN and select Confirm

Have everything you need?

You'll need to be registered for Internet Banking before logging onto the Bank of Melbourne App to use this feature. 

Can’t remember your login details? Find your Customer Access Number or reset your security code and password online before you get started.

Download the Bank of Melbourne App

 

 

Mobile Banking FAQs

You can change your PIN online for any personal or business card (debit or credit).


The Detail

Read the Bank of Melbourne Internet and Phone Banking Terms and Conditions (PDF 375KB) before making a decision and consider whether the product is right for you.

Visa Debit Terms and Conditions (PDF 242KB)

Business Visa Debit Card Terms and Conditions and General Information (PDF 1MB)

Transaction, Savings & Investment Accounts Banking Services Terms and Conditions & General Information (PDF 635KB)

Credit Card Terms and Conditions (PDF 268KB)

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