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Our commitment

Keeping your information secure

We protect you against fraud and keep your personal banking details secure at Bank of Melbourne by providing leading edge, industry standard technology and processes. Our advanced computer systems are designed to detect possible fraudulent transactions.

Reporting fraud

In the unlikely event that an unauthorised transaction does occur (and it is clear you have not contributed to the losses*) Bank of Melbourne will refund the full amount. See Bank of Melbourne Secure to find out more.

Reporting fraud is really important as it allows us to quickly investigate the information you've sent and use it to minimise the chance of others being affected.

Contact an Internet Banking specialist

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  • Register by calling 13 22 66 24 hours, 7 days

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The Detail

* Subject to the account's terms and conditions.