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Need help with your banking? Try Connect in the Bank of Melbourne Mobile Banking app. A faster way to get support.


Personal banking

13 22 66 - Mon-Sat 8am–8pm (EST)

+61 3 8536 7870 (from overseas)

 


Phone Banking

13 33 22 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)


Business banking

13 82 66 - Mon-Fri 8am–6pm (EST)

+61 3 8536 7870 (from overseas)


Business Banking Online Helpdesk

1300 608 266 - Mon-Fri 8am-8pm (EST) and Sat 9am-5pm (EST)

+61 3 8536 7871 (from overseas)


Home Loans

13 22 66

To talk with a Bank of Melbourne home loan expert, say "New Home Loan" when prompted.

Automotive Finance

1300 100 266 - Mon-Fri 8.30am-5.30pm (EST)


Internet & Phone Banking Helpdesk

1300 605 266 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)


Report a lost or stolen credit card

1800 772 266 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)

or via Internet Banking


Customer relations

  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

13 22 66


Branches/ATM

Find a branch or ATM


Postal address

Bank of Melbourne

Locked Bag 20037

Melbourne VIC 3001


National Relay Service

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service and ask for 13 22 66.