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Frequently asked questions

A Bank of Melbourne Worldwide Wallet is a prepaid travel money card that can help you save on foreign transaction fees and give you control over your spending. With the Bank of Melbourne Worldwide Wallet, there are no load, reload or unload fees, or ATM withdrawal fees at Westpac Group ATMs and over 50,000 ATMs overseas.1

Before you shop or travel, you can also choose to convert your loaded AUD into any of the following currencies: USD, EUR, GBP, CAD, JPY, THB, ZAR, SGD, NZD and HKD. By locking in your exchange rate in advance and knowing exactly how much of a foreign currency is loaded on your card, the Bank of Melbourne Worldwide Wallet can make it easy for you to stay on top of your spending. When you sign up to a Bank of Melbourne Worldwide Wallet, you’ll also get access to exciting Mastercard® travel and shopping perks - Flight Delay Pass, Priceless® Cities and Mastercard Travel Rewards

The Detail

You should read the Bank of Melbourne Worldwide Wallet Product Disclosure Statement (PDF 185KB) and Internet and Phone Banking Terms and Conditions (PDF 299KB) before making a decision and consider whether these products are appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire these products.

A target market determination has been made for this product. Please visit https://www.bankofmelbourne.com.au/tmd for the target market determination.

Information will be disclosed to third parties about you and your Product, or transactions made by you with the Product, as necessary for the service provision or as required by law. Bank of Melbourne’s Privacy Policy explains our commitment to the protection of your personal information. Please refer to our full Privacy Policy (PDF 972KB)

1. No ATM withdrawal fee at Westpac Group ATMs in Australia and over 50,000 ATMs globally via Global ATM Alliance partners. Other fees and charges may be payable.

2. You must register each flight at least 6 hours before your flight. A flight is defined as a single scheduled airline flight under a single flight number. Delay must be officially announced by the airline and reported to our flight status data service provider. Flight Delay Pass is only available at selected airport terminals. If you are under 18 years old, you must be accompanied by an adult (18 years of age and older) to enter participating lounges. Access to and use of the Flight Delay Pass is subject to T&Cs which may change from time to time. Visit flightdelaypass.mastercard.com/worldwidewallet for the T&Cs and the list of participating lounges.

Internet connection may be needed to make purchases using Google Pay or Samsung Pay and normal mobile data charges apply.

Google Pay is a trademark of Google Inc.

Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd.

Mastercard and Priceless are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.