The Australian Government is encouraging everyone to be aware of new scams relating to COVID-19 (Coronavirus). One of our top priorities is to keep your financial and personal information safe, and here are things you can do to minimise risks.
This smishing SMS requests that you update your contact details and provide a link to do so. By clicking the link you will be taken to a fake sign in page (a phishing website) which requests your personal banking information.
This email implies that Bank of Melbourne requires action on your behalf. It contains a link taking you to a phishing website which then asks for personal banking information.
Our Fraud Money Back Guarantee and Internet Banking Security Guarantee both ensure you’re reimbursed for any unauthorised transactions (provided that you haven’t contributed to the loss). We also have a 24/7 fraud specialist team who will get in touch if any suspicious transactions are detected.
Eligibility conditions apply. Bank of Melbourne customers who wish to utilise these special relief measures or need assistance should contact Bank of Melbourne Assist on 13 22 66 or speak with their Relationship Manager.
© 2020 Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.