If you’re experiencing financial difficulty due to the impact of government health orders or COVID-19 related lockdowns don’t wait if you need assistance, call our Assist team on 1800 629 795, Monday to Thursday 8am-7pm and Fridays 8am-5pm (ACST). Personal customers can also seek assistance online.
Our dedicated team of bankers are ready to listen to your situation and can walk you through the support available to help get you back on track.
This may include:
Further Support for Business Customers:
Explore our tips, tools and resources, helping you get back on track following tough times.
Gain ideas on how to create a business recovery plan, manage cash flow in a crisis and more.
We’ve made mobile banking simpler and easier, with a wide range of features. You can check your account balance, pay bills and transfer funds.
Bank online, on tablet and mobile and discover a fast and convenient way to stay on top of your business finances - anywhere, anytime.
You can speak to one of our friendly staff for more information or help with using Business Banking Online, on 13 82 66.
At Bank of Melbourne we want to help keep our employees, their families, and all Australians safe as we play our part to support Australia’s pathway to reopening. One of the most effective ways to do this is through vaccination (subject to your own personal medical advice).
You can visit the Department of Health website to find all the details on the vaccines available in Australia, and to check your eligibility visit https://covid-vaccine.healthdirect.gov.au/eligibility
It takes every one of us doing our part to defend us from this virus and getting vaccinated is an important step. Thank you for doing your part to help keep our community safe. Please stay safe and keep well.
If your employment or income has been impacted by COVID-19, use our guides and tools for support through this crisis.