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Find out about sending or receiving money from overseas.
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Frequently Asked Questions
- Details of the person receiving the money, such as their name, address and their account number
- The name of the beneficiary bank, the branch address and appropriate overseas bank identification number such as IBAN number or SWIFT code
- Sufficient funds in your account
- Details of the currency you wish to send
This information has been prepared by Bank of Melbourne – A division of Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 ("Bank of Melbourne").
The exchange rates provided are applicable to foreign exchange products described on this website. The exchange rates are indicative only as at the time and date shown, are subject to market movements and therefore change continuously. They may also vary depending on the type of the transaction involved, and may be different for transactions over a certain amount. They should not be relied upon as an accurate representation of any final pricing. You should contact Bank of Melbourne for up-to-date pricing prior to dealing.
Payments are subject to our foreign exchange rates applicable at the time of the transaction. Other fees and charges may apply such as fees charged by the recipient bank. Payments must be made from an existing Bank of Melbourne personal transaction or savings account, and will usually arrive within 2-5 business days, but may take longer depending on the country and receiving bank. Read the Online Banking Terms and Conditions before making a decision and consider whether the product is appropriate for you.
Overseas banks may impose fees and charges or convert the currency of the payment. Bank of Melbourne might not have any control over the fees, charges or foreign currency conversions imposed by these institutions. Any overseas financial institution handling charges will by default be borne by the recipient of the International Payment and deducted from the payment amount, unless otherwise organised. It is possible that the overseas bank could convert the currency of the payment at an unfavourable exchange rate. You should inform the beneficiary that, if this occurs, they should consider rejecting the payment immediately so the payment can be unwound at the prevailing exchange rate. If you do not want the currency to be converted, please insert the words “Do Not Convert” in the description details free text box when you are making an international payment and we will on-forward this instruction.
Payments to the selected country is only available for amounts AUD $1,000 and above, or the foreign currency equivalent value. The countries currently subject to the restriction are Cambodia, Ghana, Indonesia, Laos, Mexico, Pakistan, Philippines, Thailand, and Vietnam. This condition is subject to change from time to time at our discretion.
1. You will be reimbursed for any unauthorised transactions, provided that you have not contributed to the loss, exercised reasonable care in protecting your card and account, and immediately notified Bank of Melbourne upon becoming aware of loss, theft, or misuse.
Other Banks Fees
In addition to the fees charged by Bank of Melbourne [and any conversion of proceeds], an international payment may also result in additional fees and charges being deducted by:
- one or more other overseas banks involved in the international payment (an "Other Banks Fee"); and/or
- the payment recipient's bank.
This could result in the recipient receiving less than the amount you originally sent.