Bank of Melbourne does not collect your fingerprint details. Your fingerprint is stored on your device when you set up your fingerprint enabled device.
Just like it is your responsibility to keep secure your Online Banking Password, the fingerprint simplified sign in option should be treated with the same level of security. This means that you must not register for fingerprint simplified sign in if you would like to have other people’s fingerprint stored on your device.
If the fingerprint does not work, you can revert to using either your security number or your full logon details to logon. You can delete the fingerprint on the device and set it up again if you wish to use fingerprint sign in.
Bank of Melbourne does not hold or store your fingerprint. Your fingerprint is stored on your device (as part of the user settings) when you use your fingerprint to logon to Mobile Banking we rely on your device to authenticate your fingerprint.
Once fingerprint logon is activated, any fingerprint which is stored on the device can then be used to logon to Mobile Banking. You should not use fingerprint logon if you wish to retain other people’s fingerprints on your device.
You will be backed by our security guarantee. That means that if your Bank of Melbourne account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with Bank of Melbourne Online terms and conditions.
The Terms and Conditions explain the features, benefits, risks, fees and charges for Online Banking and BPAY®.
Bank of Melbourne does not collect your fingerprint details, and cannot link it to the personal information we hold about you. Bank of Melbourne is relying on the device to authenticate the fingerprint and confirm or reject verification.