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The latest in biometrics technology

Make your Bank of Melbourne App personal with easy-to-use biometrics logon. A smarter way to bank which uses your own unique physical characteristics (FaceID or fingerprint) to access your everyday banking needs quickly and securely.

Smart ways to logon to your Bank of Melbourne App

Uses facial recognition software to confirm your identity with a simple look
Hold your finger on the fingerprint sensor and you’re in
4-digit security number
Quick logon using your personalised passcode
Logon by typing your password

Which smartphones support biometric logon?

Face ID logon is only available on iPhone X or above. Fingerprint logon is currently available on iPhone and Android devices that have fingerprint capability. See list of compatible devices.

Step-by-step guide

Bank of Melbourne App

  1. Open Bank of Melbourne App
  2. Tap the cog icon on the profile picture located on the top right of the home screen (before you logon)
  3. Under Settings, tap Quick logon
  4. Tap to enable Quick logon and choose from:
    • FaceID
    • Fingerprint
    • Security number
    • Password
  5. Enter your bank details to complete setup


Let’s get you up and running

Bank of Melbourne App

With the Bank of Melbourne App, you can securely bank on your phone. Check your balance, pay someone, manage your finances, and much more.

Learn more

Forgotten your logon details?

All you need are your card details, date of birth and a registered Australian phone number.

Reset or find your logon details

The Detail

Read the Bank of Melbourne Internet and Phone Banking Terms and Conditions (PDF 479KB) before making a decision and consider whether the product is right for you.

Apple, the Apple logo, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android, Google Pay and Google Play are trademarks of Google LLC.