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Help us keep your accounts safe whilst travelling.

Tell us when and where you are travelling to, so we can keep an eye on your accounts.


How to notify us online


  1. Open the Bank of Melbourne Mobile Banking App
  2. Tap on Self Serve from the bottom menu
  3. Tap Advise going overseas


  1. Sign into Bank of Melbourne Internet Banking
  2. Go to Security, SMS & email alerts 
  3. Select Inform the bank of overseas travel

Other ways we can help when travelling:

Contact us from the app
If help is required you can call us directly from the Bank of Melbourne app. Simply open the app and tap Contact us. Find out more
Report a card lost or stolen
If you lose your card you can instantly report it lost through the app and organise an overseas emergency card.
Order a travel money card

A simple, secure and convenient way to spend, whether overseas or online. Find out more.


The Detail

  1. Contact us in the app: Standard call or data charges may apply.

  2. Global ATM Alliance: No ATM withdrawal fee at over 50,000 Westpac Group, Global ATM Alliance and Partner ATMs globally. Other fees and charges may be payable. A 3% Foreign Currency Conversion fee applies to overseas debit or credit card withdrawals. A 2% cash advance fee applies to credit card withdrawals where the "Credit" option is selected, some Global Alliance ATMs require you to select the "credit" option. A list of Global Alliance members is available.