Changing to another Bank of Melbourne credit card
There may be times when your current card no longer suits your financial goals. Here's how switching can help.
You might find that over time your credit card has not kept up with your needs. Perhaps you want a credit card that offers:
- Rewards: take advantage of our reward programs to earn as you spend.
- Lower Interest Rates: if you carry over your balance month to month, switching to a card with a lower interest rate can help you save money on interest payments.
- Lower Annual Fee: if you have one of our premium cards and don’t use its features you may want to switch to a lower fee card.
- More Benefits: our premium cards include benefits such as travel insurance and lounge access.
- Credit Limit: you may want to obtain a card that comes with a higher credit limit.
Bank of Melbourne offers a range of credit cards that suit a range of lifestyle and financial needs. These include:
Are you eligible to switch your Bank of Melbourne credit card?
Switching credit cards can be a beneficial move, but it's important to carefully consider all factors that may impact you. Make sure the benefits of the new card outweigh any potential drawbacks, and ensure the switch aligns with your financial goals. For example, our lower annual fee cards also come with a higher interest rate than our low rate cards.
- You must be the primary cardholder
- Your card is not currently blocked
- Your credit card must not be a joint account
What to consider before switching your card?
It's a good idea to think about how you’ll be using your credit card before making the decision to switch to a different card. You can compare our credit cards to find a card that suits your needs.
Consider the minimum and maximum credit limits as these might differ from your current card.
You will not be eligible for any existing promotional offers that are currently available for the credit card you wish to switch to. For example cash back, bonus reward points, reduced annual fees.
How to switch your Bank of Melbourne credit card
Mobile
- Logon to the app
- Tap Services
- Under My Cards tap Other card services
- Tap Change credit card product.
Desktop
- Logon to internet banking
- Select Manage my accounts
- Select Other card services
- Select Change credit card product.
Call or visit
If not registered for Internet banking, please call us on 13 22 66 or visit your nearest Bank of Melbourne branch to discuss your options.
What happens after your credit card product switch is approved
If your request is approved, we’ll send you a variation to your credit contract, the terms and conditions relevant to your new card(s), and instructions for how to activate your card.
Activation
You have 30 days after you’re approved to activate your new card. You won’t be switched to the new credit card until the primary cardholder activates the new card. When the card is activated, any additional cardholders on the old account prior to the request to switch will also be switched to the new account.
Activating your card will confirm your acceptance of the variation to your credit contract, and the balance of your existing card will be transferred to your new credit card. Your current PIN will still work and your new card account will appear in Online Banking in the next couple of business days.
If you don’t activate your card within 30 days, you won’t be able to use the new card(s) you received and you’ll remain on your old credit card account. You’ll still be able to use your old card(s) and you can re-apply to change your card later. Note that any offers and pricing may then vary if and when you choose to re-apply.
Rewards
If you’re moving from a rewards card to a non-rewards card, you’ll have 90 days to use your points after your new card is activated. Any fees linked to the anniversary date of your old card will continue to apply until you activate your new card.
What you'll need to continue
Your 8-digit Customer Access Number that allows you to access Internet Banking.
Your 4-6 digit Security Number you chose when registering for Internet Banking.