Quick Zone FAQs

Quick Zone gives you fast access to the below:

• Quick Balance – with Quick Balance you can view your balance without having to log in.
• Your recent transactions – tap your Quick Balance tiles to see your last 5 transactions.
• Quick Transfer – transfer money between your Quick Balance accounts. Just drag and drop, and then log in to authenticate the transfer.

With Quick Balance you can view the available balance of up to 3 eligible accounts without having to login to Mobile Banking.

If you’d like, you can set it up so you can see your last 5 transactions when you tap your Quick Balance tiles.

You can view most accounts in Quick Balance such as Complete Freedom, Maxi Saver, Incentive Saver, Complete Freedom Student and many credit card accounts.

Step 1: Tap the Quick Zone icon on the login screen

Step 2: Tap ‘Set up’, then login and then and select the accounts (up to 3) you would like to display.

Step 3: If you’d like to be able to view your last 5 transactions, tap the tick box next to ‘Turn on your recent activity’

Step 4: Tap ‘Done’.

You’ll now be able to swipe from the login screen to see your available balances, and tap your Quick Balance tiles to see your last 5 transactions.

With Quick Transfer you can easily and quickly transfer money between the accounts you have showing in Quick Zone.

To make a transfer just drag and drop from the account you’d like to transfer from to the account you'd like to transfer to.  Make sure you hold your finger on the ‘from’ account until the $ sign appears. You’ll then be asked to log in to authenticate the transfer.

If Quick Transfer isn’t working for you, tap the cog at the top of the Quick Zone screen, tap Account Settings, and ensure that 'Quick Transfer' is turned on. 

Yes, you will need to turn on Quick Balance to be able to view your recent activity. However, if you don’t want your balance to be visible then you can hide this. See ‘Can I hide my available balance?’

Yes, you can choose to display or hide your available balance. To do this:

Step 1: Tap Settings

Step 2: Tap ‘Next’ if you want to continue showing the same accounts, or reselect new accounts.

Step 3: Select a meter, then next to ‘Show balance?’ tap to change this to ‘No’ (you need to select a meter to be able to hide the balance amount).

You can view most accounts such as Complete Freedom, Maxi Saver, Incentive Saver, Complete Freedom Student and many credit card accounts.

You can remove Quick Zone by selecting ‘Remove Quick Zone’ in Settings or you can

deregister the feature by calling 13 22 66.

Step 1 : Go to your Quick Zone screen and tap Settings button at the bottom

Step 2: Login, tap Next, then tap the tick box next to ‘Turn on your recent activity’

Step 3: Tap ‘Done’.

You can change the accounts you view in Quick Balance by tapping the Settings icon at the bottom of the Quick Balance screen and re-selecting the accounts you’d like to display.

Tapping ‘Turn on my recent activity’ allows you to see your last 5 transactions (going back up to 14 days) without having to login.

Please note that pending transactions will appear first above processed transactions.

If you already have Quick Balance set up then follow these steps:

Step 1: Tap your Quick Balance tile then tap ‘Turn on recent activity’

Step 2: Login and select the accounts (up to 3) you would like to display in Quick Balance.

Step 3: Tap the tick box next to ‘Turn on your recent activity’ then tap ‘Done’.

You’ll now see a small arrow in your Quick Balance tiles, tap this to see your recent transactions.

Please keep in mind that your Quick Zone screen is not password protected, so anyone with access to your phone will be able to see your Quick Zone screen . However, they won’t be able to transfer money between your Quick Zone accounts as you need to log in to complete these transfers.

You are able to hide your balance and just show a meter if you wish. See ‘Can I hide my available balance?’

Step 1: Go to your Quick Balance screen and tap Settings button at the bottom.

Step 2: Login and select the accounts (up to 3) you would like to display in Quick Balance

Step 3: Next to ‘Turn on your recent activity’ tap the tick box to untick this box, and then tap ‘Done’.

A widget is an App that can be embedded onto the homescreen of an Android device.

A Quick Balance widget saves you time, by providing instant access to your balance as soon as you turn your phone on or activate it. Widgets are fun and allow you to personalise your homescreen.

If you have already registered for Quick Balance, all your existing Quick Balance settings will be saved and carried over to the widget.

You need to have registered for Quick Balance and have an Android phone to set up the Quick Balance widget. Then follow these steps:

• Press and hold  anywhere on the homescreen of your Android phone
• Go to the widgets listing and select the Quick Balance widget  

To set up your Sony SmartWatch 2 device, you need to:

• Install the Smart Connect app and SmartWatch 2 extension from Google Play, if the application is not already installed.
• Pair your SmartWatch device with your phone using a Bluetooth^TM connection.

Setting up your Sony SmartWatch 2 with Quick Balance is easy. When you launch the St.George Android Mobile Banking app, either:

A pop-up box will appear if your SmartWatch 2 is setup with the smart connect app. Tap “Yes” and you will be taken to the Quick Balance SmartWatch Setup screen, then follow the instructions.

Or:

Click on the banner on the home screen. This will take you to the Quick Balance SmartWatch Setup screen and simply follow the instructions.

To remove Quick Balance from your SmartWatch 2:

Go to Settings > Application manager > St.George Extension for Sony SmartWatch2 > Uninstall