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Landlord Extras includes cover for rent default

If you have Optional Landlord Extras cover as part of your current Landlord Insurance policy and are experiencing partial or total loss of rent as your tenant has been financially affected by COVID-19, you may be able to claim.

Please take a look through the answers to some of the most commonly asked questions.

You can lodge a claim online or call us on 1300 655 489.


Frequently asked questions

Yes, if you have Optional Landlord Extras cover on your policy and have negotiated a reduced rent amount with your tenant, as they have been financially impacted by COVID-19, you may be eligible to claim on the difference between the original and new rent amounts.

For example, if your original rent agreement was $500 per week and you have negotiated a new rent agreement for $350 per week, you may be able to claim for the $150 per week difference.

All claims will be subject to existing policy limits – up to $1,000 a week for a maximum of 10 weeks.

You will need to provide evidence, such as:

  • Copy of the new rental agreement
  • Documentation the tenant provided to show the impact of COVID-19 on their financial position

 

 

 

 

The Detail

Product Disclosure Statements (PDS)

Landlord Insurance Product Disclosure Statement and Supplementary Product Disclosure Statement (PDF 2MB) (applicable to policies issued or renewed on or after 1 July 2019)

Landlord Insurance Product Disclosure Statement (PDF 2MB) (applicable to policies initially issued in the period between 30 June 2018 and 30 June 2019; or renewed in the period between 30 July 2018 and 30 June 2019)

Landlord Insurance is issued by Westpac General Insurance Limited ABN 99 003 719 319 (except workers compensation cover where applicable). Bank of Melbourne – a Division of Westpac Banking Corporation ABN 33 007 457 141 (the Bank) distributes the insurance, but does not guarantee the insurance.