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Merchant guides and brochures

The following documents provide information that assists you with the operation of your merchant facility. These can be printed for your reference.

Terms and Conditions

Notice to Bank of Melbourne Merchant Customers

Effective 4 June 2018, the following changes will be made to the EFTPOS Merchant Agreement Terms and Conditions.

The changes to the Terms and Conditions include:

  • Clause 2.0 – Defining a Pre-Authorisation.
  • Clause 4.3 – Sets out requirements if the final amount exceeds the total Authorised amount.
  • Clause 7.3 – Provides that we may refuse to accept or Chargeback any Transaction in certain circumstances.
  • Clause 12.0 – Sets out that the requirements regarding vehicle and equipment rental transactions.
  • Clause 13.16 – Sets out requirements regarding eCommerce transactions initiated via stored card information.

Standalone Terminals

Hypercom Fixed Line Terminal - 'EFTPOS Classic'

Hypercom Countertop GPRS Terminal - 'EFTPOS Classic'

Hypercom Mobile Terminal - 'EFTPOS Classic'

Hypercom Contactless

Ingenico i5100 Dial-up EFTPOS Terminal

Ingenico i7910 Mobile EFTPOS Terminal

EFTPOS 1 Terminal

Integrated Terminals:

PC-EFTPOS i3070 Terminal

PC-EFTPOS i5100 Terminal

PC-EFTPOS Contactless

EFTPOS 1i Terminal