Order stationery online

You can order your EFTPOS paper rolls from our online order system. You will need your merchant number and the post code of your trading address to log in.

You can also call 1300 603 266 (select option 4) to place your EFTPOS stationery order. You will be prompted to enter your merchant number and post code using the keypad on your phone.

Your merchant number is 8 digits long. You can find your merchant number on any transaction receipt from your EFTPOS terminal or on your merchant statement.

Your order will be delivered within 3 to 5 business days.

Note: Due to COVID-19, delivery times may be impacted. If you haven’t received your order within 14 days, please call us on 1300 603 266.

Your terminal stand is sent within 24 hours of receiving your order and it will take 1-5 business days to arrive.

Your EFTPOS stationery will be delivered to the trading address we have on file. If you would like your EFTPOS stationery supplies delivered to another address, please let us know when you place your order over the phone.

It’s easy to load paper rolls into your EFTPOS machine. Simply follow the instructions for your machine in our user guides:

• EFTPOS 1 Quickstart Guide (PDF 151KB)
• EFTPOS 1i Terminal User Guide (PDF 1MB)
• EFTPOS Connect Quick Reference Guide (PDF 3MB)

If you’re having difficulty loading your EFTPOS rolls, please give us a call on 1300 603 266 and we’d be happy to help.