We are currently receiving a high volume of customer enquiries and appreciate your patience. We are working hard to ensure that you have the help needed to support your business at this challenging time and will respond as soon as possible. We want to assure you that we’re here to support you and here’s some options you may like to consider:
During the COVID-19 pandemic we know you’ll have questions regarding our relief package and other matters, so we’ve answered some of the most frequently asked on our FAQs page. As the situation changes we’ll keep the page updated to reflect the latest information and guidance.
1. Before using Internet and Phone Banking, please read the and before using Mobile or Tablet Banking please read the Mobile Terms and Conditions. The Product Disclosure Statement (PDS) for Business Banking Online and Payment Services includes: , . The PDS is important and we encourage you to view, save and/or print these supporting documents. If you would like a paper copy of the PDS, please visit your local branch or request one by post. Bank of Melbourne issues the products on this website.