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Important Update for Bank of Melbourne Car Insurance Claims

Our thoughts are with customers impacted by the recent weather events across QLD & NSW, including the more than 11,500 Westpac Group customers who have lodged a claim.

Due to the unprecedented scale of the events, Allianz (the insurer for Bank of Melbourne home and car insurance) is managing a significant number of claims. As a result, processing times have been longer than usual. We apologise for these delays.

If you have lodged a claim, please be assured that Allianz is working hard to deal with it as quickly as they can and they will contact you if further information is required.

The Detail

Bank of Melbourne Motor Insurance is issued by Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz). Bank of Melbourne - a Division of Westpac Banking Corporation ABN 33 007 457 141 arranges the insurance as agent of Allianz, but does not guarantee the insurance. Policy terms, conditions, limits and exclusions apply.

This information does not take your personal objectives, circumstances or needs into account. Read the Product Disclosure Statement (PDS) (PDF 1MB) and the Premium, Excess, Discount and Options Guide (PED) (PDF 6MB) to see if this insurance is right for you. Call 1800 825 866 if you would like to understand more about Bank of Melbourne Car Insurance product features.

A target market determination has been made for this product. Please visit https://www.bankofmelbourne.com.au/tmd for the target market determination.