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Phone solutions
Convenient and flexible credit card payments via phone
- Want to offer your customers the convenience of paying by credit card over the phone?
- Have a customer service agent answer the phone or use interactive voice recognition (IVR).
- Tailor a fully customised solution to suit your business needs and branding.
Interactive Voice Recognition (IVR) |
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Call Centre Payments |
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Interactive Voice Recognition (IVR)
Friendly, customised and convenient automated payments via phone
- Accept real-time payments from your customers over the phone 24/71
- Receive same day payment with Bank of Melbourne accounts2
- Tailor a fully customised solution to suit your needs and branding.
Overview |
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How it works |
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Benefits |
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Features |
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Call Centre Payments
Process payments through an outsourced call centre
- Offer your customers a voice at the end of the phone to process credit card payments, without the burden of resourcing it yourself
- A Call Centre Payment processing facility enables you to accept real-time payments via credit card 24/74
- Provide your customers with an easy way to purchase your products or pay outstanding invoices by phone.
Overview |
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Benefits |
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Features |
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Call us |
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What you’ll need |
How to apply
The Detail
Conditions and fees apply.
All applications for a Bank of Melbourne payment solution are subject to approval.
American Express® is a registered trademark of American Express Company.
Diners Club® is the registered trademark of Diners Club International Limited
Mastercard® is a registered trademark of Mastercard International Incorporated.
1 Subject to systems maintenance and availability.
2 Same day settlement for Bank of Melbourne accounts if received before 9pm (EST).
3 If you want to accept American Express or Diners, you'll need to enter a separate merchant agreement with these organisations.
4 Dependent on operational hours of selected call centre solution.