Merchant support centre
Find useful tools and resources to help you manage your payment solution, including access to 24/7 support.
EFTPOS merchant support
In-depth user guides for your payment facility and other information to keep your business running smoothly.
OnlinePay support
Ensure a seamless transition from setup to first payment. Get assistance with user roles, Checkout customisations, account settings, developer guides, and more.
Merchant self-service
Find information and access our merchant resources using our self-serve quick links.
Frauds, disputes, and chargebacks
Accepting card payments in a safe and secure manner is essential to the operation of your business. Read through our important tips.
Terms and Conditions
Information to help explain your merchant fees and charges, and other documents that form the terms and conditions of your merchant agreement.