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Disclosure documents

Financial Services Guides

A Financial Services Guide (FSG) describes the financial services offered by, and important information about, a financial services licensee. Westpac Banking Corporation holds an Australian Financial Services Licence (AFSL) AFSL 233714, and an Australian Credit Licence 233714 (effective 1 March 2011). Bank of Melbourne is a division of Westpac Banking Corporation.

Bank of Melbourne FSG - Banking Services

BT Advice Financial Services Guide

Credit Guide

Credit Guide (CG) provides important information about a licensee’s obligations in relation to consumer lending products regulated by the National Credit Code. Effective 1 March 2011, Westpac holds an Australian Credit Licence No. 233714.

Banking Code of Practice

The Banking Code of Practice is a voluntary code of conduct for member banks of the Australian Bankers Association. It sets standards of good banking practice for banks to follow when dealing with individual and small business customers, prospective customers and guarantors.

Other disclosure documents

In addition to FSGs and the Credit Guide this website also contains other disclosure documents such as prospectuses, product information statements (PIS), annual reports and product offerings, Product Disclosure Statements and Product Terms and Conditions.

Retail payment service availability disclosure documents

Read quarterly reports detailing the reliability of the seven retail payment services you might use with us.

General Insurance 

Home and Contents Insurance Product Disclosure Statements

New Policies

Renewed Policies

A target market determination has been made for this product. Please visit https://www.bankofmelbourne.com.au/tmd for the target market determination.

 

Landlord Insurance Product Disclosure Statements

New Policies

Renewed Policies

A target market determination has been made for this product. Please visit https://www.bankofmelbourne.com.au/tmd for the target market determination.

 

Home and Contents and Landlord Insurance Key Facts Sheets (KFS)

New or existing policies with a renewal effective date prior to 22 November 2021

Home Building Essential Care KFS

Home Contents Essential Care KFS

Home Building Quality Care KFS

Home Contents Quality Care KFS

Home Building Premier Care KFS

Home Contents Premier Care KFS

Renewing customers with a renewal effective date on or after 22 November 2021

Home Building KFS

Home Contents KFS

Landlord Building KFS

Landlord Contents KFS

Car Insurance

Car Insurance Product Disclosure Statement (PDS)

Caravan & Trailer Insurance

Caravan and Trailer Insurance Product Disclosure Statement (PDS)

Life Insurance

BT Protection Plans Product Disclosure Statement (PDS) (PDF 959KB)

Life Insurance - Product Update - August 2021 (PDF)

A target market determination has been made for Protection Plans products. Please visit bankofmelbourne.com.au/tmd for any of our target market determinations.