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Self Service

Find your answers faster in our popular help topics.


COVID-19 Customer Support

If you are experiencing financial difficulty due to Covid-19, we may be able to help provide a tailored solution that will give you the support you need to get back on track.  Please visit our financial assistance page for more details and to apply. 

Recovery Hub

Explore our tips, tools and resources that could help you recover financially and get back on your feet.

Disaster Relief

We have a proud history of supporting our customers, communities and employees impacted by natural disasters. If you’ve recently been affected by a natural disaster, we’re here for you.

24/7 virtual assistant available

Our virtual assistant Mel is available 24/7 in your Bank of Melbourne App and Internet banking to answer your everyday banking questions. Mel can give you instant support online, so you don’t need to call us or visit a branch.

Online Services

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Business accounts

Business cards

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