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Contact us via Mobile Banking

Tap Contact us in Mobile Banking to skip the security questions as you’re already logged in!

Tap Contact us in Mobile Banking to skip the security questions as you’re already logged in!

Need to speak to someone about your banking? Save time and skip the security questions using Bank of Melbourne Mobile Banking to contact our customer service team.

How does it work?

Bank of Melbourne Mobile Banking identifies you through your password or fingerprint login technology on your mobile, so you'll already be securely identified by the time you reach us.

That means you won't have to search for the number or answer any security questions – we'll be ready to help you as soon as we receive the call.

To contact us via Mobile Banking

  1. Open Bank of Melbourne Mobile Banking
  2. Tap 'Contact us' from the bottom navigational bar
  3. Select the product or service you need help with

You will then be connected to the right person who can assist in resolving your enquiry.

Don’t have the app? Download it today!

The Detail

Apple, the Apple logo, iPhone are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.

Contact us: Standard call or data charges apply.