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Call centre payments

When you want a voice on the phone, try a Call Centre Payment solution

If you want to expand your ability to take credit card payments, but don’t want the burden of resourcing it yourself, an experienced and dedicated Call Centre may be your answer.  A Call Centre Payment Processing facility enables you to accept real-time payments via credit card 24/7*. With the support of a Bank of Melbourne Solutions Partner, you can provide your customers with an easy way to purchase your products or pay outstanding invoices by phone.

  • Enables you to offer convenience and friendly service to your customers
  • Added convenience and flexibility for your customers
  • Enables you to outsource payment collection so you can concentrate on running your business 

For more information call our dedicated Payment Solutions Specialists on 1300 332 266 Monday to Friday 8am - 6pm (EST).


Key features

  • Ability to process numerous transactions via one merchant facility
  • Varying levels of access available, such as administration access and call centre staff access
  • Real time transactions
  • Pre-authorisation available


Key benefits

  • Accepts Visa, Mastercard, American Express, Diners and JCB*
  • Same day settlement for Bank of Melbourne accounts
  • Detailed reporting available online
  • Fully customisable scripts and phone number to suit your business
  • Added convenience and flexibility for your customers

Find out more

Contact us

For more information call our dedicated Payment Solutions Specialists on 1300 332 266 Monday to Friday 8am - 6pm (EST).

Visit a branch

Find your nearest branch

The Detail

* Dependent on operational hours of selected call centre solution.
**If you want to accept American Express, Diners Club or Japan Credit Bureau, you will need to enter into a separate merchant agreement with these organisations.

All applications for a Bank of Melbourne payment solution are subject to approval.