Interactive voice recognition
If you want a unique solution for your payments and want to be able to accept payments from customers 24/7, our Interactive Voice Recognition (IVR) is a great solution. With IVR, your customers phone your designated sales number and a recorded voice talks them through their payments or query. IVR works either by voice recognition, or by instructing your customer to enter numbers directly into their phone’s numeric keypad. It’s easy to set up and you have complete control.
- Tailor a fully customised solution to suit your needs and branding
- Accept real-time payments from your customer over the phone at any time
- Receive same day payment with Bank of Melbourne accounts
- Easy to set up and modify
Key features |
|
Key benefits |
|
Contact us |
|
Visit a branch |
All applications for a Bank of Melbourne payment solution are subject to approval.
*If you want to accept American Express, Diners Club or Japan Credit Bureau, you will need to enter into a separate merchant agreement with these organisations.