Servicing Business Banking Online

To add any accounts held in the name of the business, please complete the below form and fax it to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 3 - Account details only)

In some circumstances, one business may require access the accounts of another business on Business Banking Online.  This can be useful when businesses are linked, subsidiaries/parent companies etc. 

To setup a linked business, please complete the below form and take it into your local branch.

Additional Linked company application 

If you require access to additional third party accounts, and you have already linked the third party business to your Business Banking Online, you can add these accounts via the below form, which can be faxed directly to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 3 - Account details only)

BBO has the ability to integrate a company director/Principal's personal accounts within BBO allowing them to access all their accounts in one place. To setup a linked Principals accounts, please complete the below form and take it into your local branch.

Principals Account application

If you require access to additional third party accounts in the same name as the Principal, you can add these accounts via the below form, which can be faxed directly to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 3 - Account details only)

Business Banking Online allows you to make transactions into overseas accounts via Telegraphic Transfer. To setup Telegraphic Transfers, please complete the below form and fax it to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 4 - Telegraphic Transfer Access only)

A Direct Entry facility can be used to process DE payment files, e.g. Payroll or multiple creditor payments etc. To setup your Direct Entry Credit service, please complete the below form and take it into your local branch.

Direct Entry (DE) Credit user application

An Authorised User is nominated when a company needs someone to approve payments for the company. The applicant will receive an Authentication Device and password which, when used together will allow them to authorise BBO transactions.

To add an Authorised User, please complete the below form and take it into your local branch.

Authorised user - Authentication device

To add or remove a Company Administrator, or to amend the level of access of a Company Administrator, please complete the below form and fax it to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 6 - Company Administrator - Change level of access only)

Business Banking Online has an "Approval Workflow" capability which allows Authorised Users to "approve" payments before they leave the account.

To change the number of required users for each account, please complete the below form and fax it to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 3 - Account details only)

Customers can elect to have transaction/service fees charged to the account where the transaction occurred, or to have a central billing account.  To setup your billing account, or change your billing preferences, please complete the below form and fax it to BBO Administration (03) 9982 4183 or take it into your local branch.

Amendment application 
(Section 2 -  Fees & charges billing only)