Skip to main content Skip to accessibility page Skip to search input

Lost, stolen and misplaced card

Lost, stolen or misplaced cards can be blocked for 15 days or permanently cancelled.

If you block a card

We will immediately stop all transactions on that card for 15 days. If your card turns up, you can reactivate it at any time, using digital self-service.

If you cancel a card

We will immediately stop all transactions. You'll need to order another card, and transfer any payments.

The Detail

Please see the form for specific terms and conditions of use.