Lost, stolen and misplaced card

Lost, stolen or misplaced cards can be blocked for 15 days or permanently cancelled.

If you block a card

We will immediately stop all transactions on that card for 15 days. If your card turns up, you can reactivate it at any time, using digital self-service.

If you cancel a card

We will immediately stop all transactions. You'll need to order another card, and transfer any payments.

The Detail

Please see the form for specific terms and conditions of use.