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Be safe and secure

Learn how to look out for scams and fraud. Every year, more and more people are targeted by scammers. So how do you reduce your risk? Start by arming yourself with the right information. 

Read our Be Safe and Secure (PDF 104KB) guide loaded with hints and tips so you can better safeguard yourself and your business from potential threats.

Learn more about different types of scams so you know what to look out for, on our Types of Scams and Fraud page.

Take our Security Wellbeing Check to stay up-to-date

Safeguarding your information is our priority which is why within the Bank of Melbourne App we’ve introduced the Security Wellbeing Check – a comprehensive list of features that should be updated to ensure you’re provided with additional protection.

Learn more

More ways to protect yourself

Safeguard your devices with McAfee

McAfee – A long trusted name in protection against hackers, malware, phishing and other online threats has partnered with Bank of Melbourne to offer you a 6 month free trial of its popular Multi Access program.

 

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Update your contact details

Help us help you by keeping your details up-to-date. That way, if something happens which doesn’t look quite right, we can get hold of you quickly – and keep you and your accounts safe.

 

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Additional mobile banking security

Learn more about the permissions our apps request from you to help keep you safe.

 

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Change your password

You can reset your logon details using Bank of Melbourne Internet Banking. All you need is your cards details, date of birth and a registered Australian phone number.

 

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We protect you

Learn more about how we protect you, Bank of Melbourne Secure and our security technologies.

How to report

Know how to report suspicious behaviour, unusual activity, disputed transactions, security threats.

Types of scams and fraud

Scammers are very active in our community. The more we know about scams and share this knowledge with family and friends the better we’ll be at protecting each other and reducing their impact on the community.