Difficult circumstances

We understand that difficult circumstances can happen unexpectedly to any of us. If you find yourself in a situation that could lead to financial difficulty, for example unemployment or illness, speak to us as soon as possible so we can do what we can to help.

Being prepared

A little planning can go a long way. Build your savings or purchase insurance covers to prepare for unexpected circumstances.

Financial hardship

If you find yourself in financial difficulty, speak to us as soon as you can about your financial situation to see how we can possibly assist.

Death of a loved one

The death of a loved one is a time of grief and bereavement. Handling the financial affairs during this time can be difficult. Visit a branch or call us to see how we can help you.

Suggested solutions when you’re in difficult circumstances

Talk to us

If you find yourself in financial difficulty, it’s best to talk to us about it as soon as possible, either over the phone or in person at a branch. The more you can tell us about your financial circumstances, the better we can understand your needs and help you with the right advice.

Bank of Melbourne Assist

A team of specialists who will take the time to understand your situation to find the best possible way to help you control and manage your Bank of Melbourne loans and accounts.

Loan Repayment Insurance Cover

When you are unable to work due to sickness, or unemployment, loan repayment insurance can help with your home loan or personal loan repayments. 

Life Insurance Cover

Protect yourself, your family and your lifestyle against unexpected events such as illness or death.

The Detail

Conditions and fees apply. This information doesn’t take your circumstances into account. Read the terms before making a decision.