We're currently experiencing a high volume of calls, but you can find out the latest information on our COVID-19 Customer Support Hub.
Order and pay for your foreign cash online, then collect from your preferred Bank of Melbourne branch.
You don't need to be a Bank of Melbourne customer to order.
You will receive a mixture of small and large value notes.
Unfortunately, our online travel money service is currently unavailable due to a service issue with third party service provider Travelex.
We are not currently able to take travel money orders online, in branch or via telephone banking. We apologise for any inconvenience.
You can now withdraw USD, GBP, EUR and NZD foreign currency at any of our pop-up foreign cash ATMs, which are available at the following locations.
Please note that withdrawals from these ATMs contribute towards your daily card withdrawal limit.
You can order a minimum of AUD500 and a maximum total value of AUD10,000 of all foreign cash transactions in any 24hr period. Orders are also limited to a maximum of AUD20,000 over a 21 day period.
BPAY® is registered to BPAY Pty Ltd ACN 079 137 518.