Plan&Pay FAQs

Simply logon to Internet Banking or the Bank of Melbourne Mobile Banking app to set up and manage a Plan&Pay Instalment Plan. To create a Balance Plan&Pay, choose either a credit card balance, or a Balance Transfer balance with 3 or more calendar months remaining on the balance transfer period. You also have the option of choosing a Cash Advance Balance.

To create a Purchase Plan&Pay, simply view your recent transactions. Any purchase of $200 or more made within the last 30 days will have the option to‘Pay off in instalments’ at 0% p.a. interest. An upfront fee will also apply.1

Only Primary cardholders can create (or cancel) a Plan&Pay plan. For Joint Account Cardholders, either joint account holder may create (or cancel) a Plan&Pay plan. Additional cardholders cannot create (or cancel) a Plan&Pay plan, but can view the details of a Plan&Pay in Internet Banking or by using the Bank of Melbourne Mobile Banking app.

Amounts put onto a Balance Plan&Pay will attract interest at the applicable Plan&Pay Annual Percentage Rate. The applicable interest rate will be displayed to you when you create your plan.

Purchase Plan&Pay plans have a 0% interest rate but are subject to an Upfront Fee, detailed in table below:

The upfront fee will be added to the Plan&Pay balance and will be included in the monthly instalment calculation. We will indicate the amount of the monthly instalment when you set up a Purchase Plan&Pay plan in Internet or Mobile Banking. To ensure that your credit card balance does not exceed the credit limit, please consider the amount of the establishment fee indicated when you set up a plan.

Having a Plan&Pay doesn’t change your obligation to always pay the ‘Minimum Payment Due’ by the due date each month. 

To repay your Plan&Pay plan you should pay the ‘Minimum Payment with Instalments’ amount shown on your monthly credit card statement.

If you do not pay all or part of the ‘Minimum Payments with Instalments’ amount for two consecutive months, then we may cancel your Plan&Pay plan. 

If you miss any Plan&Pay instalments, you may have a remaining balance at the end of your Plan&Pay term. Any Plan&Pay balance that remains at the end of the term will be subject to the variable Annual Percentage Rate that applies to the relevant balance type.²

By creating a Plan&Pay you request that we change the order in which payments are applied to your Card Account, so that the instalment amount can be paid during the Plan&Pay term. This means that we will apply payments to your Card Account in the following order:

• To the Plan&Pay instalment(s) shown on your most recent statement
• Then to your Main Account Balance in the order as described in Clause 6.3 of the Credit Card Terms and Conditions 
• Then to any outstanding Plan&Pay Balance(s)

If you have more than one Plan&Pay, we will pay off the plan with the highest interest rate first. If two or more Plan&Pays have the same interest rate, we will apply the payment to the oldest plan first.

In some circumstances this means you might pay more interest than if you didn’t have a Plan&Pay. You can cancel your plan at any time via Internet Banking.

When you no longer have any Plan&Pay plan(s) on your account, for example, when you repay or cancel the plan(s), then we will apply payments to your account in the order as described in Clause 6.3 of the Credit Card Terms and Conditions.

Yes, you can make extra repayments. Any additional repayments you make will be applied in the order as described in clause 6.3 of the Credit Card Terms and Conditions. This means that your additional repayments will go toward your Main Account Balance and new transactions before being applied to the Plan&Pay Remaining Balance. Interest charged on your Plan&Pay Remaining Balance will appear on your next monthly statement. Interest will continue to accrue on your instalment plan until the plan expires or is paid off completely.

You can cancel a Plan&Pay at any time with no cancellation fee. Please note that cancellation can take up to 2 business days. The standard rate of interest will apply to any remaining balance.² Simply logon to Internet or Mobile Banking to cancel your Plan&Pay.

Yes, it will. Once your plan has been created, your next monthly statement will include your Minimum Payment with Instalments as a payment option. View a sample of the new-look credit card statement with Plan&Pay. 

The interest rate applicable to Plan&Pay is displayed to you at the point of set up and is fixed for the duration of the plan.  We calculate interest on the instalment plan from the day you create the plan until the end of the plan, or it is paid off early. Interest is calculated daily on the amount outstanding each day and applied at the end of each statement period.

The Remaining Balance is the amount outstanding on your Plan&Pay. The Remaining Balance is reduced when you make payments as outlined in your most recent monthly statement. The interest applicable to the plan is applied to the Remaining Balance at the end of each statement period.  You may see your Remaining Balance increase when the interest that has accrued is charged to your plan.

Plan&Pay interest charges will appear as transactions in Internet and /or Mobile Banking as well as on your monthly statement.