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Speak to us about your home loan

For questions about your current home, a new loan or refinancing from your existing lender to Bank of Melbourne.

Call 1300 304 660 8am-8pm, Mon-Sat or request a call back.

 

Fixed rate ending soon? Here's how to prepare.

2-6 months left

Get a feel for the economy and play with our calculators & tools.

3-5 weeks left

We’ll mail you a fixed rate expiry letter. View your latest interest rate options in the Mobile App or Internet Banking: you can re-fix online, automatically roll onto a variable interest rate with a special discount** or split your loan later.

Get in touch

Up to five weeks out, you can re-fix over the phone, or we can review your rate and options.

Keep your home loan on track

Change can be a good thing, especially if your personal circumstances mean a change in tack could keep your home ownership goals in sight.

What are my fixed home loan expiry options?

You can choose to automatically roll onto our variable home loan, re-fix or split your loan. Fixed expiry options.

 

Renovate to sell or stay?

You may be able to use equity, or apply for a loan increase, to upgrade your home to keep or sell.

 

Changes to loan security?

Selling, making updates to your loan security, or moving to a new lender? Understand your options.


 

Make your home loan repayments work for you

Check or change your home loan repayments

Keeping track of your home loan repayments can all be done online, either by logging on to Internet Banking or the Mobile App. You can check your loan balance, current rate and repayments and even change the amount or frequency of repayments. Find out how

 

Never miss a repayment

Setting up a direct debit ensures you don’t incur fees or charges for missing a repayment and should your minimum repayment change, your direct debit will automatically update. Please give us 10 working days’ notice before your next scheduled repayment. Direct debit request PDF (PDF 84KB)


Request interest only home loan repayments 

Whether you're applying for a new loan or want to switch an existing loan from principal and interest to interest only repayments, a term of up to 5 years on an owner-occupied loan or up to 10 years on an investment loan could be handy if you need to free up some cash. 

 

Applying to pause or reduce your repayments 

If you’ve had your loan more than one year, and are looking for some short-term breathing space, you may be eligible to pause your home loan repayments, or just reduce them for up to 12 months. Find out how to apply.  

 

Need help with making ends meet?

We understand that life is unpredictable. Financial difficulty can arise anytime from a loss or change in income, illness, relationship breakdown, reduced cash flow or events like natural disasters. Rest assured that you're not alone. We're here for you

FAQ's

1. Check your loan balance, rate, or repayments

Logon to Internet Banking or the Mobile App and click your home loan account, then: 

Mobile App: Tap the Details tab

Internet Banking: Click Account details

You’ll see your loan details, like your rate, term and whether you’re paying weekly, fortnightly, or monthly. Your home loan balance includes any extra repayments you’ve made, shown underneath as Available funds.

 

2. Change repayment amount or frequency

Logon to Internet Banking or the Mobile App and go to Services, then:

Mobile App: Tap Scheduled Payments, then select Scheduled & past payments

Internet Banking: Go to Transfers, payments & BPAY, then Scheduled Payments

Make your selection from the list of scheduled payments. From here, you can: 

  • Pay only the minimum amount to free up short-term extra cash
  • Pay more, so over time, you could pay your loan off sooner
  • Change the frequency to monthly, fortnightly, or weekly
  • Suspend or delete it, as long as you don’t miss a minimum repayment.

 

If you need to speak to us about your repayments, call 1300 304 660 8am-8pm, Mon-Sat or request a call back.


The Detail

The information on our website is prepared without knowing your personal financial circumstances. Before you act on this or any advice, please consider if it’s right for you. If you need help, call 13 22 66.

Before using Internet, Mobile or Phone Banking, please read the Bank of Melbourne Internet and Phone Banking Terms and Conditions and Important Information.

Advantage Package - Terms and Conditions (PDF 179KB)

**Available for Owner Occupier and Investment Property Loans with Principal & Interest and Interest only repayments.

#Advantage Package Terms & Conditions (PDF 179KB) apply. A $395 annual package fee applies and is payable from a Bank of Melbourne Complete Freedom transaction account. Before deciding to open a Bank of Melbourne Complete Freedom account, read the Terms & Conditions, and consider if the account’s right for you.