Important notice

We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.

Manage Payees

How do I increase or decrease my payee limit?
1. Login to the app
2. Tap on the Services icon in the bottom menu
3. Under My Payments, select Manage Payees
4. Tap on the payee that you want to change daily limits for
5. Select the Limits icon
6. Select whether you’d like to either decrease your daily limit for this payee to $5,000 per day or increase your daily limit for this payee to $100,000 per day, tap Confirm
7. Follow the prompts to complete the Secure Code authentication to confirm your request
8. You will see a confirmation screen to allow 1 business day for your request to be actioned