Travelling and holidays
When travelling overseas it’s good to plan ahead. Booking accommodation or transport is becoming easier online, and for less stressful overseas travel these tips to manage your banking online could help.
Tell us you're travelling overseas
If you’re travelling overseas, please let us know. That way we’ll be able to keep an eye out for suspicious activity.
If you’re unable to access your Australian mobile number but you have a temporary overseas mobile number, let us know by calling the number on the back of your card.
Our Bank of Melbourne’s Secure Online Shopping Service protects you when you’re shopping online and you may need to receive a ‘One Time Password’ via SMS in order to verify your online transaction. This SMS can be received using your temporary overseas mobile number.
Did you know?
If you lose your card while travelling, you can simply log into internet banking and report it as stolen immediately.
Accessing your money overseas
While you can make withdrawals and check account balances using existing Australian debit and credit cards at most overseas ATMs (as long as you have your PIN), be aware that other fees and charges may apply and that some foreign countries have limited, or no access to, ATMs at all. You should also keep in mind that access to Bank of Melbourne online services is blocked in certain locations.
Travel Insurance and bank account security made easy
Insuring yourself while travelling overseas is simple. Some pre-departure research and these handy hints for more secure travelling could help ensure you arrive back home with only fond memories.
Mastercard® or Visa may be able to help you with emergency replacement cards and emergency cash advances while travelling (fees apply).
Use Internet or Mobile Banking to stay up to date
Keep a close eye on your account balances, deposits and withdrawals using Internet or Mobile Banking or set-up automatic SMS or email alerts.2
Remember, access to Bank of Melbourne online services is blocked in certain locations.
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